NEW ANGANCE Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at New Angance. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Note: Due to the COVID-19 situation around the globe, the borders have been tightened. There might be slightly higher delay time in transit and delivery.

 

Shipping rates & delivery estimates for EUROPE and NON-EUROPE

 

Shipping charges for your order will be calculated and displayed at checkout. Shipping rates for France can be viewed in the below table.

 

 

Shipment method

Estimated delivery time

Shipment cost

Colissimo (order price < 20€)

3-5 business days

5.99€

Colissimo (order price: 20€-60€)

3-5 business days

5.99€

Colissimo (order price: 60€-99€)

3-5 business days

Free

Colissimo (order price > 100€)

3-5 business days

Free

Chronopost (order price < 60€)

1-2 business days

11.99€

Chronopost (order price: 60€-100€)

1-2 business days

11.99€

Chronopost (order price: 100€-500€)

1-2 business days

9.99€

Chronopost (order price: > 500€)

1-2 business days

Free

 

 

Shipping rates for EU and Non-EU countries can be viewed in the below table.

 

Shipment method

Estimated delivery time

Shipment cost

Colissimo (order price < 20€)

3-5 business days

9.99€

Colissimo (order price: 20€-60€)

3-5 business days

6.99€

Colissimo (order price: 60€-99€)

3-5 business days

3.99€

Colissimo (order price > 100€)

3-5 business days

Free

Chronopost (order price < 60€)

1-2 business days

15.99€

Chronopost (order price: 60€-100€)

1-2 business days

15.99€

Chronopost (order price: 100€-500€)

1-2 business days

12.99€

Chronopost (order price: > 500€)

1-2 business days

Free

 

 

Delivery delays can occasionally occur depending on the local situation. Delay can be expected in case of harsh climatic conditions or during national emergencies.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

New Angance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

New Angance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.


 
 
 
 
 
 
 
 
 

 

International Shipping Policy

New Angance ships internationally to following destinations: 

  1. North America
  2. Oceania
  3. Asia

 

Below are the shipping prices for aforementioned destinations.

 

 

Shipment method

Estimated delivery time

Shipment cost

Colissimo (order price < 20€)

3-6 business days

17.99€

Colissimo (order price: 20€-60€)

3-6 business days

12.99€

Colissimo (order price: 60€-99€)

3-6 business days

9.99€

Colissimo (order price > 100€)

3-6 business days

Free

Chronopost (order price < 60€)

1-3 business days

15.99€

Chronopost (order price: 60€-100€)

1-3 business days

15.99€

Chronopost (order price: 100€-500€)

1-3 business days

12.99€

Chronopost (order price: > 500€)

1-3 business days

Free

 

 

Shipment to P.O. boxes or APO/FPO addresses

 

New Angance ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

New Angance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

New Angance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

Note: All the above information about the transit is estimated by the carrier and may subject to change if there’s any emergency and issues with the carrier. We assure you that all the packages will handled with utmost care and will be delivered to you as early as possible. 

 

 

Any questions related to returning a parcel can be obtained through our Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

 

 

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