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Natural beauty, inspired by science | Contact us: +33 06 19 99 37 72
New Angance is a skincare brand born in Paris, combining French elegance with Asian cosmetic technology. All formulas are developed in laboratories under European standards.
Our formulas combine a variety of natural ingredients, each one is strictly selected and tested ensuring the skin is provided with the care it deserves.
You can find the expiry date on the packaging of our products, usually ranges from 24 months to 36 months.
The PAO, or Period After Opening, generally varies 12 months. This period is indicated on the packaging of all our products (in the form of an open jar symbol with a number and the letter "M").
To our knowledge, according to the data provided by our suppliers of raw materials, none of the raw materials used in its composition have been subjected to animal testing, after the date on which such experiments must be replaced by or several validated alternative methods.
You can contact the New Angance Customer Service by email: contact@newangance.com.
Most of the New Angance products are safe for everyone. Nevertheless, we recommend the customers to consult their dermatologists or their personal doctors before using the products.
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Airport CDG T2
New Angance Purifying Mask, New Angance Mask and the New Angance Whitening Mask can be used for Acne. Reason: New Angance Purifying mask will help clean the skin and the pores. New Angance Mask will help in skin repair by closing unwanted pores. New Angance Whitening Mask has Licorice which aids in soothing, anti-inflammation and has anti-allergic properties.
Yes, we do have Vitamin C in LUMINOUS TOMATO. Besides Vitamin C, we have other important Vitamins in Premium products and Hydration collection too.
The tomato Luminous protects our skin with UV rays.
Yes, our Tomato Luminous do have retinoids called as Carotenoids.
When our products are out of stock (usually limited edition or permanently out of stock items), they are promptly removed from our store and are therefore unavailable for purchase.
If you still see the out-of-stock product on our website, you can check back later or stay informed about its availability through the "Notify me when the product is available" feature on the product page.
Instructions to activate the "Notify me when the product is available" feature:
Click on the desired product.
Locate the option "Notify me when the product is available" at the bottom right of the product photo.
Enter the email address where you want to be notified.
Click on "I accept the terms and conditions and privacy policy."
Click the email button to receive the latest updates.
Our masks are made in Taiwan using European ingredients, and all formulas are created in France.
Our treatments are adapted to all skin types:
Deep cleansing
Signature Hydrating Facial Treatment
Firming anti-aging
Soothing for sensitive skin
Brightening & tone-evening
They offer visible results:
Hydrating: plumps and reduces fine lines
Anti-aging: firms and regenerates
Radiance: brightens and evens skin tone
Purifying: deeply cleans pores? All masks are made in Taiwan with high-tech fabric and premium European ingredients.
No. Simply massage in the excess serum—no need to rinse.
Yes. Our formulas are allergen-free, non-irritating, and clinically tested—ideal for reactive or redness-prone skin.
No. Our products are non-comedogenic, non-photosensitizing, fragrance-free, and dermatologically tested.
Choose the items you want to buy by clicking "Buy Now" and "Add to Cart". You can either continue shopping or directly place the order.
It is possible that certain products may be out of stock. In this case, please know that we are doing everything we can to restock them. In the meantime, you can find them in an approved pharmacy.
When your order and payment have been confirmed, we send you an e-mail confirmation. If your order has been processed, you will be able to find your order in the "History and details of my orders" in your account. If you do not receive this email, your order may not have benn processed yet. To verify this, you may contact us by e-mail: contact@newangance.com
When your order is prepared and shipped, you will receive a confirmation shipping email.
Before confirming your payment, you can modify or cancel your order on your "shopping cart" page. To guarantee the fastest possible delivery, we do not allow cancellations or modifications of your order once it has been finalized. Once you have received your parcel, you may return your full or partial order. In this case, please check out our return policy.
When you place an order on our E-store, we offer you the possibility to select a kit of four test doses after the validation of your cart. Please follow us on social media channels and stay informed! We remind you that these samples are available within the limits of our stocks.
New Angance offers the below payment methods:
- Major Credit cards(Visa, MasterCard, Maestro, CB, Visa Electron, e-Carte Bleue)
- Paypal
Other payment methods (check, cash or bank transfer) are not accepted.
Sorry, it is not possible to pay on delivery. Only the approved payment methods are available to pay for your order.
You entered your information wrong by mistake? No worries, we are here for you. Just send us an email stating your issue (not to forget the order details) and we will immediately cancel your order. If the payment is done, our system will process the full refund and you can place a new order using the correct address.
Please message us through the Help Center, Facebook, or Instagram and we will fill you in on the details!
Sign up for Omiana's Newsletter for exclusive promos, free shipping, and product tips.
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Depending on your skin, results may last from a few days up to two weeks. We generally recommend a treatment every 2–3 weeks or a 3–6 session series for optimal results.
Yes, we offer miniatures and samples after each treatment or skin analysis.
The founder is of Asian origin, but the brand is entirely French—registered and developed in Paris.
We are a hybrid concept: a skincare treatment studio and a boutique offering our full cosmetic range.
Our skincare studio is based in Paris 9th. At the moment, we focus on offering a personalized in-studio experience.
Yes—at partner pharmacies such as Forum des Halles, La Défense, and select aesthetic clinics.
Oui, nous proposons des échantillons après soin ou diagnostic.
Yes, all our treatments are alcohol-free, fragrance-free, preservative-free, and dermatologically tested—even safe for pregnant women.
No. At New Angance, treatments are performed using professional machines. We use high-tech equipment for hydradermabrasion, active infusion, and skin firming—for precision, hygiene, and optimal results.
Yes, with ourShine Club, members enjoy exclusive benefits, free treatments, and early access to new launches.
Yes. Enjoy-15% offyour first treatment upon completing a skin consultation or beauty quiz. We also regularly offer mini-product gifts and seasonal promotions in-store.
You have a withdrawal period of 14 days following receipt of the products.
The return covers products delivered in good condition. The products must be presented in their original packaging without having been used, with the gifts sent in the order, if any.
The refund will cover the products and the initial delivery costs directly on the credit card used during the order.
We will be able to provide a return label on request of the customers. Note that the time taken varies during holidays and weekends.
If the client receives any damaged goods or a wrong product, they can be returned to us only after proper verification by the respected team. The customers must provide proofs of damage, wrong order whenever requested by the support team. Once the team reviews and confirms the mistake, the client can request for a return label.
Please note that, once the order is shipped, there is no option of cancelling the order. If the clients want to cancel the order in this case, they must then send the parcel back and the return shipping will not be paid by New Angance.
All our orders are carried by expert courier partners and any delay with the parcels are carried out by the courier partners. We pack and process the orders within 24-48 hours at the most and are handed over to the courier partner. Any order cancellation due to delayed parcel will not be accepted once the parcel is shipped. If the customers wish to cancel the order and request a refund, it will be processed only after the clients return the parcel in its original condition without any damage or usage. Please note that, in this case, the return shipping will be handled by the customers only.
If the customers want to exchange a certain product, it can be only done with the same product and not another product. In such cases, the customer will be asked to return the product which they intend to exchange and a new product will be shipped. In this case, the customer can request for a return shipping label.
The parcels can be returned to this address:12 Rue Notre Dame de LoretteParis, 7500909 82 62 31 42
We will process the refund of the sums due, within 14 days after receiving the returned product(s) and via the same means of payment that used during the order.
By phone at +33 06 19 99 37 72, from Monday to Thursday, 9:30 am to 5:30 pm, and Friday, 9:30 am to 4:00 pm
For store hours and address or to book a treatment, call +33 09 82 62 31 42.To get in touch with a specific member of our team, call +33 06 19 99 37 72.For sending packages to the office: 62 bis rue Jean Baptiste Pigalle, 75009 Paris.
For sending packages to the store: 12 rue Notre Dame de Lorette, 75009 Paris.We usually respond to all the email enquiries within 12 hours. Our support teams are here to make your experience easier and smoother.
