Protection of Personal data
RINCICA reserves the right to collect your personal data and information. They are necessary to manage your order, as well as to improve the services and information that we offer to you.
They may also be transmitted to other related companies, such as those that are responsible for the execution of services and orders in the aspect of management, processing and payment.
Those information and data is also kept for security purposes in order to comply with legal and regulatory requirements.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose your personal data directly on the website. The Client is informed and accepts that their personal data may be collected on the Website and used by RINCICA, acting as the data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "General Data Protection Regulation" or "GDPR"). RINCICA undertakes to protect and ensure the security and confidentiality of its Clients' personal data in accordance with the GDPR, including taking all necessary precautions to prevent such data from being distorted, damaged, or accessed by unauthorized third parties. In particular, the personal data of Clients may be transmitted to contractual service providers and partners who, as data processors within the meaning of the GDPR, are involved in and directly contribute to the management of Orders and for whom it is absolutely necessary to access the personal data provided by the Client when creating and using their Account (identity, postal address, phone number, email address). Subcontractors may only act upon instruction from RINCICA. The personal data of Clients is collected for the following purposes:
Order management and customer relations;
Informing Clients about offers and commercial information related to the brand;
Strengthening and improving communication on the Website and the brand by sending newsletters and special offers based on the Client's preferences observed on the Website;
Improving and personalizing the services offered to Clients;
Compliance with legal and regulatory obligations. The Client's personal data is retained only for the strictly necessary duration in light of the aforementioned purposes. In accordance with the GDPR, the Client has the right to access, rectify, and object to their personal data (hereinafter referred to as "Data Subject Rights"). To exercise one or more Data Subject Rights, the Client must send a request by email or mail to RINCICA's Customer Service, specifying their name, first name, email address, and customer reference at the following address:
RINCICA Customer Service, 12 Rue Notre Dame de Lorette, 75009 Paris, FRANCE
Each request must be signed and accompanied by a photocopy of an identity document bearing the Client's signature and specifying the return address. A response to the request made based on one or more Data Subject Rights will be sent within a period of 2 months following receipt of the request. The Client may provide RINCICA with specific instructions on how they wish their Data Subject Rights to be exercised after their death, in accordance with the GDPR.
Ambassador Program :
By subscribing to the New Angance ambassador program, you agree, upon registration, to grant New Angance the right to use content produced by selected ambassadors, whether textual or visual content (product photos, face photos, videos).
By responding to the collaboration request questionnaire, you authorize the company New Angance to use this data to conduct studies on its consumers.
If there are any issues with the use of this data, please contact customer service at contact@newangance.com.
Creation of customer accounts
Anyone can freely and at no cost create a customer account through the "Account" section. The creation of a customer account is done by filling out the form provided on the Website. The account is strictly personal and allows the user to identify themselves before confirming each Order. During the creation of the customer account, the Client enters the data necessary for their identification under their full responsibility, control, and direction. They undertake to provide complete, accurate, and up-to-date information and not to impersonate a third party or conceal or modify their age. When creating a customer account, the Client chooses their identifier (email) and password. If the chosen identifier is already assigned, the system prompts them to choose another one. Identifiers and passwords are personal and confidential. While RINCICA takes all necessary precautions and commits to protecting its Clients' personal data, the Client is informed of the need to keep their password secret and not disclose it to any third party under any circumstances. In case of suspicion of unauthorized use of the identifier and password by a third party, the Client must immediately alert RINCICA to change their password and/or choose to close their customer account. RINCICA reserves the right to close any customer account and consequently refuse any sales to a Client in the event of non-payment of one or more previous Orders. In this case, RINCICA sends an email to the concerned Client at the address provided by them during the creation of their customer account, informing them of the deactivation of their identifier and password and the closure of their account. A notice period of eight (8) calendar days is granted to the Client to potentially submit their observations to RINCICA, without prejudice to the suspension of their Account during the notice period. In general, the Client is informed that their account may be closed upon their first request made by email to RINCICA.
