NEW ANGANCE Shipping Policy
Shipping Policy
Thank you for visiting and shopping at New Angance. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates for EUROPE and NON-EUROPE |
Shipping charges for your order will be calculated and displayed at checkout. Shipping rates for France can be viewed in the below table.
Shipment method |
Estimated delivery time |
Shipment cost |
Colissimo Sans Signature (order price < 40€) |
3-5 business days |
5.99€ |
Colissimo Sans Signature (order price > 40€) |
3-5 business days |
Free |
Colissimo Avec Signature (order price: 0€ - 40€) |
3-5 business days |
7.19 |
Colissimo Avec Signature (order price: 40€ - 60€) |
3-5 business days |
Free |
Colissimo Avec Signature (order price > 60€) |
1-2 business days |
Free |
Shipping rates for EU countries can be viewed in the below table.
Shipment method |
Estimated delivery time |
Shipment cost |
Colissimo Sans Signature (order price < 30€) |
3-5 business days |
6.99€ |
Colissimo Sans Signature (order price: 30€ - 60€) |
3-5 business days |
6.99€ |
Colissimo (order price: 60€-100€) |
3-5 business days |
3.99€ |
Colissimo (order price > 100€) |
3-5 business days |
Free |
Colissimo Avec Signature (order price < 60€) |
3-5 business days |
9.59€ |
Colissimo Avec Signature (order price: 60€ - 100€) |
3-5 business days |
5.99€ |
Colissimo Avec Signature (order price > 100€) |
1-2 business days |
Free |
Delivery delays can occasionally occur depending on the local situation. Delay can be expected in case of harsh climatic conditions or during national emergencies.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
New Angance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
New Angance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
New Angance ships internationally to following destinations:
1. The US and Canada
2. The UK
3. Oceania
4. Asia
Below are the shipping prices for US, UK and Canada |
Shipment method |
Estimated delivery time |
Shipment cost |
Colissimo (order price < 20€) |
3-6 business days |
34.99€ |
Colissimo (order price: 20€-60€) |
3-6 business days |
30.99€ |
Colissimo (order price: 60€-99€) |
3-6 business days |
16.99€ |
Colissimo (order price > 100€) |
3-6 business days |
9.99€ |
Shipment method |
Estimated delivery time |
Shipment cost |
Colissimo (order price < 20€) |
3-6 business days |
17.99€ |
Colissimo (order price: 20€-60€) |
3-6 business days |
12.99€ |
Colissimo (order price: 60€-100€) |
3-6 business days |
9.99€ |
Colissimo (order price > 100€) |
3-6 business days |
FREE |
Below are the shipping prices for Asia |
Shipment method |
Estimated delivery time |
Shipment cost |
Colissimo (order price < 20€) |
3-6 business days |
17.99€ |
Colissimo (order price: 20€-60€) |
3-6 business days |
12.99€ |
Colissimo (order price: 60€-99€) |
3-6 business days |
9.99€ |
Colissimo (order price > 100€) |
3-6 business days |
Free |
Shipment to P.O. boxes or APO/FPO addresses
New Angance ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
New Angance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
New Angance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Note: All the above information about the transit is estimated by the carrier and may subject to change if there’s any emergency and issues with the carrier. We assure you that all the packages will handled with utmost care and will be delivered to you as early as possible.
Any questions related to returning a parcel can be obtained through our Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.